The options created here are used only in Oracle Trade Management screens, which gives the user an option to configure the product attributes displayed in the inventory option side navigation menu. To create product options: Log into Oracle Trade Management with Oracle Trade Management User responsibility. Oracle Service Contracts. Oracle Trade Management. In Oracle Field Service, all high urgency service requests for internal IT support should go to the senior IT support person, John Gray. A territory is defined, with John Gray as the resource, using the following matching attributes for service requests: Request Type = Internal: IT Oracle Global Trade Management Oracle Global Trade Management (GTM) is a unique global compliance solution that allows your company, regardless of size or geography, to centrally manage your global trade operations. And, since it was developed as an integrated component of Oracle’s logistics suite,